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COURSE Conflict Management COMPANY Lir Business Services & Training Centre LOCATION Mullingar, Westmeath CLASS CAPACITY COURSE TYPE DELIVERY METHOD START DATE COURSE DAY(S) COURSE TIME(S) DURATION 40 hours approx (depending on Learner's prior knowledge/existing skills). Training Aim: To enable the Learner to gain the knowledge and skills to strengthen and develop their personal understanding of their own style of conflict management. Objectives: Develop a greater awareness of their personal style in dealing with conflict. Understand how their personal style impacts on the management of conflict. Understand the role of conflict within group organisational life. Develop an analytical framework for understanding and managing conflict in the workplace. Develop the skills applicable to managing conflict in the workplace Outline Training Plan: The specific learning outcomes are grouped in 2 units. Unit 1: Personal Awareness and Conflict Management Unit 2: Conflict Management Theory and Practice Training Duration: 40 hours approx (depending on Learner's prior knowledge/existing skills). Course Fee: Upon request (discounted group and FÁS/CE participant) Record System Access Database, as approved by FETAC. All results are recorded on our database and comply with the Data Protection Act 1988.Project and Examination. Assessment & Certification: All assessment is devised by the Internal Assessor, with external modification by FETAC. Assessment Briefs: Learners Journal: 25% Assignment: 25% Project: 50% Grading: Pass 50- 64% Merit 65% - 79% Distinction 80-100% Trainer/Instructor/ Workplace: Training Organisation - FAS Approved = 902364. Tutors listed on the NRT - National Register of Trainers. Training Facilities: Lir Business Services & Training Centre, Mullingar, Co. Westmeath or In-company. Training Rooms, Materials, CD-ROMs, On-line Tuition, Approved Course Manuals. Contact: +353 (0) 44 934 2754 Contact by Phone: +353 (0) 44 934 2754 Fax: Website: http://www.lirbusinesscentre.com Contact by Email: Date Advertised: 27-08-10 Page Views: 116

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